Q.What can Coval do?
A.Coval helps developers build reliable voice and chat agents faster with seamless simulation and evaluations. Create custom metrics, run thousands of scenarios, trace workflows, and integrate with CI/CD pipelines for actionable insights and peak agent performance.
Q.How does Coval simulate conversations?
A.Coval simulates agent conversations using scenario prompts, transcripts, workflows, or audio inputs, with customizable voices and environments for advanced testing.
Q.How does Coval monitor production calls?
A.Coval logs all production calls and evaluates live performance. Define your alerts and get instant notifications for performance thresholds or off-path behavior. Review your runs and trace workflows to optimize your AI agents.