C

Chatbase

2.1
💬12
💲Freemium

Chatbase enables businesses to create and deploy AI agents that handle customer inquiries, access external systems, and provide real-time support. It offers tools for training AI models, configuring actions, and integrating with various platforms to streamline customer service and increase revenue.

💻
Platform
web
AI AgentsAI AutomationConversational AICustomer Support AIai-agentai-apiai-chatbot

What is Chatbase?

Chatbase is a platform for building and deploying AI agents to handle customer support and drive revenue. It allows users to train AI agents on their business data, configure actions, and deploy them for customers. Chatbase offers features like real-time data syncing, action configuration, AI model comparison, smart escalation, and advanced reporting. It is designed for businesses looking to automate customer interactions and improve operational efficiency.

Core Technologies

  • AI Agent Building
  • Natural Language Processing
  • Data Integration
  • Smart Escalation
  • Advanced Analytics

Key Capabilities

  • Build and deploy AI agents for customer support
  • Train AI on business data
  • Configure AI actions
  • Integrate with external systems
  • Provide analytics and insights

Use Cases

  • Handle customer support queries through AI-driven conversations
  • Update customer subscriptions or change addresses automatically
  • Escalate complex issues to human agents
  • Gather insights about customer behavior and business performance
  • Deploy AI agents across multiple platforms and websites

Core Benefits

  • Automate customer support with AI agents
  • Reduce response time and improve efficiency
  • Access real-time data and analytics
  • Integrate with multiple business tools
  • Ensure secure and compliant operations

Key Features

  • AI agent building and deployment
  • Real-time data syncing
  • Action configuration
  • AI model comparison
  • Smart escalation
  • Advanced reporting
  • Integration with Zendesk, Notion, Slack, Stripe, Salesforce, etc.
  • Multilingual support in over 80 languages

How to Use

  1. 1
    Create an AI agent by defining its purpose and capabilities.
  2. 2
    Train the agent using your business data and integrate it with relevant tools.
  3. 3
    Configure actions the agent can take based on customer interactions.
  4. 4
    Deploy the agent on your website or application for live customer support.

Pricing Plans

Free

$0 per month
Access to fast models, 100 message credits/month, 400 KB per AI agent, 1 team member, 1 AI agent, Limit of 10 links to train on, Embed on unlimited websites. AI agents get deleted after 14 days of inactivity on the free plan.

Hobby

$40 per month
Everything in Free +, Access to advanced models, 2,000 message credits/month, 1 AI agent, 5 AI Actions per AI agent, 33 MB per AI agent, Unlimited links to train on, API access, Integrations, Basic analytics

Standard

$150 per month
Everything in Hobby +, 12,000 message credits/month, 10 AI Actions per AI agent, 3 team members, 2 AI agents

Pro

$500 per month
Everything in Standard +, 40,000 message credits/month, 15 AI Actions per AI agent, 5+ team members, 3 AI agents

Auto recharge credits

$14 Total per 1000 message credits
When your credits fall below the threshold you set, we'll automatically add credits that don't expire to your account, ensuring uninterrupted service.

Extra message credits

$12 Total per month
$12 per 1000 credits / month

Extra agents

$7 Total per month
$7 per AI agent / month

Custom domains

$59 Total per month
Use your own custom domains for the AI agent's embed script, iframe, and shareable link.

Remove 'Powered By Chatbase'

$39 Total per month
Remove the Chatbase branding from the iframe and widget

Frequently Asked Questions

Q.What is Chatbase?

A.Chatbase is a complete platform for building and deploying AI agents to handle customer support and drive more revenue.

Q.What can Chatbase do?

A.Chatbase allows you to train an agent on your business data, configure the actions it can take, then deploy it for your customers. The agent will answer questions and access external systems to gather data and take actions.

Q.What integrations does Chatbase support?

A.Chatbase integrates with tools like Zendesk, Notion, Slack, Stripe, Salesforce, Calendly, Cal, WhatsApp, Zapier, and Messenger.

Q.What kind of security does Chatbase offer?

A.Chatbase is SOC 2 Type II and GDPR compliant, trusted by thousands of businesses to build secure and compliant AI agents. Your data stays yours and is encrypted at rest and in transit.

Pros & Cons (Reserved)

✓ Pros

  • Complete platform for building and deploying AI support agents
  • Easy to create, manage, and deploy AI agents without technical skills
  • Robust encryption and strict compliance standards for security
  • Integrates with diverse data sources and systems
  • Offers multilingual support in over 80 languages
  • Provides AI-powered guardrails to prevent misinformation

✗ Cons

  • Pricing can be a concern for smaller businesses
  • Requires training the AI agent with relevant business data
  • Some features may require higher-tier subscriptions

Alternatives

No alternatives found.