Q.What is Cekura?
A.Cekura is a platform that enables Conversational AI teams to automate QA, simulation, evaluation, and monitoring for AI voice agents across their entire lifecycle, from pre-production to production.
Cekura automates QA, testing, and observability for Conversational AI voice agents, ensuring consistent quality and reliability throughout the agent lifecycle. It supports seamless integration into CI/CD pipelines and provides real-time monitoring and actionable insights for optimal performance.
Cekura enables Conversational AI teams to automate Quality Assurance (QA) across the entire agent lifecycle, from pre-production simulation and evaluation to monitoring of production calls. It supports seamless integration into CI/CD pipelines, ensuring consistent quality and reliability at every stage of development and deployment for AI voice agents. Cekura helps test and monitor AI voice agents with ease, allowing users to launch agents in minutes by ensuring they deliver a seamless experience in every conversational scenario.
A.Cekura is a platform that enables Conversational AI teams to automate QA, simulation, evaluation, and monitoring for AI voice agents across their entire lifecycle, from pre-production to production.
A.Cekura allows users to test against AI-generated and custom datasets, simulate scenarios, use workflows and personas, and evaluate agents based on custom metrics, ensuring agents deliver seamless experiences.
A.Yes, Cekura provides observability features including real-time insights, detailed logs, trend analysis, and instant alerts for production calls to ensure optimal performance.
A.Yes, Cekura is SOC2 Type2 compliant, ensuring high standards of security and reliability.
A.Cekura works for various applications including customer support, outbound sales, clinic receptionists, debt collection, recruitment, home services, AI coaching, legal intake, customer onboarding, and feedback collection AI agents.