C

Cekura

4.5
💬1186
💲Free

Cekura automates QA, testing, and observability for Conversational AI voice agents, ensuring consistent quality and reliability throughout the agent lifecycle. It supports seamless integration into CI/CD pipelines and provides real-time monitoring and actionable insights for optimal performance.

💻
Platform
web
AI Agent LifecycleAI Agent MonitoringAI EvaluationAI Performance ManagementAI SimulationAI Voice Agent TestingAI Voice Observability

What is Cekura?

Cekura enables Conversational AI teams to automate Quality Assurance (QA) across the entire agent lifecycle, from pre-production simulation and evaluation to monitoring of production calls. It supports seamless integration into CI/CD pipelines, ensuring consistent quality and reliability at every stage of development and deployment for AI voice agents. Cekura helps test and monitor AI voice agents with ease, allowing users to launch agents in minutes by ensuring they deliver a seamless experience in every conversational scenario.

Core Technologies

  • Automated QA for Conversational AI agents
  • CI/CD pipeline integration
  • Real-time monitoring
  • AI-generated datasets
  • Observability tools

Key Capabilities

  • Automated QA for AI voice agents
  • Pre-production simulation and evaluation
  • Production call monitoring
  • Custom dataset testing
  • Real-time performance insights

Use Cases

  • Test AI voice agents in customer support scenarios
  • Monitor AI voice agents in real-time production
  • Automate QA before shipping to production
  • Ensure seamless experiences in various conversational scenarios
  • Optimize voice agent latency and accuracy

Core Benefits

  • Saves significant time on QA processes
  • Ensures consistent quality and reliability
  • Provides comprehensive pre-production simulation
  • Offers robust real-time monitoring
  • Supports testing against thousands of scenarios

Key Features

  • Automated QA for Conversational AI agents
  • Pre-production simulation and evaluation
  • Monitoring of production calls
  • Seamless CI/CD pipeline integration
  • Testing with AI-generated and custom datasets
  • Workflow, persona, and real audio-based dataset creation
  • Actionable evaluation with custom metrics
  • Real-time insights and detailed logs
  • Instant alerting for errors and performance drops
  • Intuitive performance dashboard

How to Use

  1. 1
    Simulate scenarios with AI-generated and custom datasets
  2. 2
    Create datasets using workflows, personas, and real audio
  3. 3
    Evaluate agents based on custom metrics
  4. 4
    Monitor production calls with real-time insights and alerts
  5. 5
    Access an intuitive dashboard for performance analysis

Frequently Asked Questions

Q.What is Cekura?

A.Cekura is a platform that enables Conversational AI teams to automate QA, simulation, evaluation, and monitoring for AI voice agents across their entire lifecycle, from pre-production to production.

Q.How does Cekura help with AI voice agent testing?

A.Cekura allows users to test against AI-generated and custom datasets, simulate scenarios, use workflows and personas, and evaluate agents based on custom metrics, ensuring agents deliver seamless experiences.

Q.Can Cekura monitor AI voice agents in production?

A.Yes, Cekura provides observability features including real-time insights, detailed logs, trend analysis, and instant alerts for production calls to ensure optimal performance.

Q.Is Cekura compliant with industry standards?

A.Yes, Cekura is SOC2 Type2 compliant, ensuring high standards of security and reliability.

Q.What types of AI agents can be tested with Cekura?

A.Cekura works for various applications including customer support, outbound sales, clinic receptionists, debt collection, recruitment, home services, AI coaching, legal intake, customer onboarding, and feedback collection AI agents.

Pros & Cons (Reserved)

✓ Pros

  • Automates QA across the entire agent lifecycle, saving significant time.
  • Ensures consistent quality and reliability for AI voice agents.
  • Provides comprehensive pre-production simulation and evaluation capabilities.
  • Offers robust real-time monitoring and observability for production calls.
  • Seamlessly integrates into CI/CD pipelines for continuous quality.
  • Supports testing against thousands of scenarios with parallel calling.
  • Delivers actionable evaluations in minutes.
  • Allows testing with AI-generated and custom datasets, workflows, personas, and real audio.
  • Provides real-time insights, detailed logs, and trend analysis for performance optimization.
  • Offers instant notifications for errors and performance drops.
  • Helps optimize voice agent latency and boost accuracy.
  • Backed by Y Combinator and SOC2 Type2 compliant.
  • Highly responsive and supportive team, praised by customers for quick assistance.
  • Instrumental for compliance-heavy industries by ensuring thorough testing.

✗ Cons

  • No explicit disadvantages are mentioned in the provided website content.

Alternatives

No alternatives found.