Q.What is CaseXellence?
A.CaseXellence is a low-code intelligent process automation platform that enables public sector enterprises to modernize and transform their legacy infrastructure.
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CaseXellence
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💲Paid
CaseXellence is a low-code intelligent process automation platform that helps public sector organizations streamline case management workflows, automate processes, and improve citizen engagement. It offers pre-built workflows for various sectors and leverages AI/ML features, content management, and reporting tools to manage cases efficiently.
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Platform
web
AIAnalyticsCase Management SoftwareCitizen EngagementComplianceDocument ManagementGovernment
What is CaseXellence?
CaseXellence is a low-code intelligent process automation platform designed for public sector enterprises. It modernizes legacy infrastructure with comprehensive case management and applicant views on a single platform. It streamlines business processes, boosts efficiency, and improves customer engagement through features like analytics, process discovery, automation, and integration.
Core Technologies
- AI/ML Features
- Low-code Solution
- Integration
- Analytics
Key Capabilities
- Case Management
- Process Automation
- Citizen Engagement
- Data-Driven Decision Making
- Secure Compliance
Use Cases
- Managing rental assistance programs
- Processing homeowner assistance applications
- Handling student loan financial aid requests
- Administering child welfare services
- Licensing and permitting approvals
- Business registration processes
- Non-emergency service requests
Core Benefits
- Comprehensive case management on one platform
- Streamlined workflows and automation
- Improved citizen engagement and communication
- Data-driven decision making
- Secure and compliant with FedRAMP, PCI, NIST, and ADA standards
- Pre-built verticalized solutions for public sector
- Low-code development for tailored solutions
Key Features
- Case Management
- Process Automation
- Analytics
- AI/ML Features
- Low-code Solution
- Integration
- Document Management
- Communication Management
How to Use
- 1Access the CaseXellence platform and select the appropriate workflow or create a custom one.
- 2Utilize pre-built workflows for specific sectors like rental assistance or child welfare.
- 3Configure AI/ML features, content management, and reporting tools to manage cases efficiently.
- 4Monitor and analyze case progress using built-in analytics and reporting capabilities.
- 5Ensure compliance with security standards and integrate with existing systems.
Frequently Asked Questions
Q.What sectors does CaseXellence support?
A.CaseXellence supports various sectors, including government agencies, housing, education, and child welfare.
Q.What are some of the pre-built workflows available in CaseXellence?
A.CaseXellence offers pre-built workflows for Rental Assistance, Homeowner Assistance, Student Loan Financial Aid, Child Welfare, Licensing & Permitting, and more.
Q.Is CaseXellence secure?
A.Yes, CaseXellence is highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST, and ADA compliance. It also includes built-in fraud prevention and identity-proofing integrations.
Pros & Cons (Reserved)
✓ Pros
- Comprehensive case management on one platform
- Streamlined workflows and automation
- Improved citizen engagement and communication
- Data-driven decision making
- Secure and compliant (FedRAMP, PCI, NIST, ADA)
- Pre-built verticalized solutions for public sector
- Low-code development for tailored solutions
✗ Cons
- May require initial setup and configuration
- Specific pricing details not readily available
Alternatives
No alternatives found.