Q.How do I get started with setting up a chatbot on my website?
A.Sign up for an account, verify your email, subscribe to a plan, create a new chatbot by providing the necessary information, and embed the provided code snippet into your website's HTML.
Q.How secure is the data collected by the chatbot, and what measures are in place to protect user privacy?
A.Botme.io takes data security and user privacy seriously. They do not share or sell user data to third parties. Users are advised to only share public information with the chatbot. Refer to the privacy policy for more information.
Q.Is there a trial period or demo available to test out the chatbot before committing to a subscription?
A.Yes, there is a limited free plan available with a limit of 10 replies per day. Users can upgrade to a paid plan at any time to unlock more features and get unlimited replies.
Q.What level of control do I have over the chatbot's interactions and responses to ensure brand consistency?
A.The chatbot replies from the knowledge base that you train him with. You can upload .pdf and .txt files and the chatbot will also be trained on your website's content. You can also define specific keywords, triggers, and rules to tailor the chatbot's interactions to meet your unique requirements.
Q.How does the chatbot handle scenarios when it's unable to understand a user's query or provide a satisfactory response?
A.In cases where the chatbot is unable to understand a query or provide a satisfactory response, it can gracefully handle the situation by offering alternative suggestions or redirecting the user to relevant resources.