Q.What do I get exactly?
A.You get a tool to collect anonymous, high-quality feedback for your product or service. Backsy's AI analyzes it to highlight areas for improvement.
B
Backsy.ai
★4.4
💬55
💲Freemium
Backsy.ai simplifies feedback aggregation by using AI to analyze raw feedback and provide actionable insights. It supports anonymous feedback collection, ensuring honest responses, and offers automatic spam filtering to maintain data quality. The tool generates trend charts to visualize feedback patterns, making it easier for businesses to understand customer opinions and improve their products or services.
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Platform
web
AI analysisAI insightsAI-poweredai-customer-serviceai-for-data-analyticsai-summarizeranonymous feedback
What is Backsy.ai?
Backsy.ai is an AI-powered tool that transforms raw feedback into actionable insights without requiring surveys or forms. It collects anonymous feedback, analyzes it using AI, and highlights areas for improvement. This tool is ideal for founders, product managers, and indie hackers across various industries, including restaurants, SaaS, events, and snack brands, enabling them to listen to customer opinions, spot patterns, and act quickly.
Core Technologies
- Artificial Intelligence
- Feedback Analysis
- Trend Charting
Key Capabilities
- Anonymous feedback collection
- AI-powered feedback analysis
- Actionable insights generation
- Spam filtering
- Trend charting
Use Cases
- Understanding customer opinions for restaurants, SaaS, events, or snack brands
- Discovering unclear aspects of online courses
- Processing large amounts of student feedback to boost engagement
- Turning insights into social proof to build trust and sales
Core Benefits
- Effortless feedback capture via text or voice
- AI-driven analysis saves time and effort
- Anonymous feedback encourages honesty
- Automatic spam filtering ensures quality data
- Actionable insights improve product/service
Key Features
- Anonymous feedback collection
- AI-powered feedback analysis
- Actionable insights generation
- Spam filtering
- Trend charting
How to Use
- 1Sign up and create a product
- 2Share the feedback form link
- 3Collect feedback via text or voice
- 4Let AI analyze the feedback
- 5Review actionable insights and trends
Pricing Plans
No-commitment
$0
Unlimited max credit balance. No subscription required
Starter
$19.99 / month
2,000 credits / month. 6,000 max credit balance. Feedback Validation and Filtering
Growth
$49.99 / month
6,000 credits / month. 18,000 max credit balance. Everything else in starter
Large
$79.99 / month
10,000 credits / month. 30,000 max credit balance. Everything else in growth
Frequently Asked Questions
Q.Why anonymous feedback though?
A.People are more honest when their identity is hidden. Anonymity ensures you hear the real feedback, like if your food's too salty.
Q.Can I delete any feedback?
A.No, feedback cannot be deleted to maintain honesty. However, junk is auto-filtered to ensure quality data.
Q.How many feedback entries can I collect?
A.You can collect as much feedback as you want. The more you get, the more accurate the AI insights will be.
Q.Do I need to install anything?
A.No, just sign up, create a product, and share the feedback form link. No installation or tech skills are needed.
Pros & Cons (Reserved)
✓ Pros
- Effortless feedback capture
- AI-driven analysis saves time
- Anonymous feedback encourages honesty
- Automatic spam filtering
- Actionable insights
✗ Cons
- Feedback cannot be deleted
- Analysis costs credits, requiring a paid plan for extensive use
Alternatives
No alternatives found.