Q.Can I pay for my subscription via purchase order?
A.Yes, you can pay via purchase order for Regional and National plans.
A
Akira
★4.1
💬171
💲Paid
Akira is a comprehensive tool that helps businesses collect and analyze guest feedback, manage their online reputation, and optimize their listings across platforms. It provides actionable insights to improve customer satisfaction and brand performance.
💻
Platform
web
Analytics dashboardGuest feedback softwareListing management softwareOnline review managementReputation management softwareRisk managementSentiment analysis
What is Akira?
Akira is an all-in-one platform designed to unify guest feedback, manage online reputation, and optimize online listings for multi-unit brands. It helps businesses measure guest experience, identify risks, and improve customer satisfaction through surveys, feedback aggregation, review management, and data-driven decision-making. Akira is ideal for businesses with multiple locations looking to streamline their customer experience and maintain a strong online presence.
Core Technologies
- AI-powered sentiment analysis
- Data analytics
- Online review management
- Feedback aggregation
Key Capabilities
- Guest feedback collection and unification
- Reputation management
- Listing management
- Risk management
- Analytics and reporting
Use Cases
- Quantifying guest experience across multiple locations
- Identifying and addressing potential risks to brand reputation
- Improving online visibility and customer engagement
- Making data-driven decisions to enhance customer experience
Core Benefits
- Unified platform for managing guest experience
- AI-powered sentiment analysis and response generation
- Scalable listing management
- Proactive risk monitoring and alerts
- Actionable insights through analytics dashboard
Key Features
- Guest feedback collection and unification
- Reputation management
- Listing management
- Risk management
- Analytics and reporting
How to Use
- 1Sign up for an Akira plan that fits your business size.
- 2Integrate Akira with your existing systems for seamless data flow.
- 3Create surveys and collect feedback from multiple channels.
- 4Analyze the data for insights and monitor your online reputation.
- 5Respond to reviews and take action based on the findings.
Pricing Plans
Local
$90 per location
Good for local businesses that need a centralized place to manage feedback. Manage up to 10 locations.
Regional
$65 per location
Perfect for companies with multiple locations across a region. Manage up to 50 locations.
National
$50 per location
Ideal for larger chains that require more dedicated levels of support. Manage up to 200 locations.
Enterprise
Talk to Sales
Best for mult-national brands that require more advanded levels of customization. Manage unlimited locations.
Frequently Asked Questions
Q.How many locations is Akira best suited for?
A.Akira is suitable for businesses with single locations up to multinational chains.
Q.What does the setup process look like?
A.After initial discovery meetings, Akira will be customized and configured for your needs.
Q.Do you require a contract?
A.No, Akira does not require a yearly contract; you can cancel anytime.
Q.Do you provide any support?
A.Yes, customer support is available for all licensed users.
Pros & Cons (Reserved)
✓ Pros
- Unified platform for managing guest experience
- AI-powered sentiment analysis and response generation
- Scalable listing management
- Proactive risk monitoring and alerts
- Actionable insights through analytics dashboard
✗ Cons
- Pricing per location may be costly for large chains
- Voice-enabled actions are coming soon, not currently available
- Requires integration with existing systems
Alternatives
No alternatives found.