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aihelpcn.net

3.6
💬3385
💲Freemium

AIHelp is an AI-powered in-app customer support platform that improves customer satisfaction through automated conversations, efficient ticket management, and customizable workflows. It supports mobile and web applications, offering features like AI chatbots, in-app feedback, and multi-channel support to streamline customer interactions.

💻
Platform
web
AICRM SoftwareChatbotCustomer ServiceCustomer SupportHelpDeskIn App Chat

What is aihelpcn.net?

AIHelp is an AI-powered in-app customer support platform that enhances customer satisfaction by automating conversations with a chatbot, optimizing in-app operations, and providing personalized support. It offers features like AI Chatbot, In-App Chat & Feedback, Customizable AI Forms, and Ticketing System to manage customer support efficiently across mobile and web platforms. Designed for developers and businesses, it enables seamless integration into apps to deliver instant help and resolve issues quickly.

Core Technologies

  • Artificial Intelligence
  • Natural Language Processing
  • Machine Learning
  • API Integration

Key Capabilities

  • Automate customer service conversations
  • Provide personalized support
  • Manage customer tickets efficiently
  • Integrate directly into apps
  • Support multiple platforms

Use Cases

  • Deliver instant customer support within mobile apps and websites
  • Automate customer service conversations with an AI chatbot
  • Collect customer feedback through in-app forms
  • Manage customer support tickets and resolve issues efficiently
  • Localize customer support with multilingual knowledge management

Core Benefits

  • Improves customer satisfaction with quick resolutions
  • Optimizes in-app operations and automation
  • Provides personalized support where customers need it
  • Offers a scalable and customizable support platform
  • Supports multiple platforms and channels

Key Features

  • AI Chatbot
  • In-App Chat & Feedback
  • Customizable AI Forms
  • Ticketing System
  • Knowledge Base
  • Live Chat

How to Use

  1. 1
    Integrate AIHelp's SDK into your app or website.
  2. 2
    Customize the support workflow and configure settings.
  3. 3
    Use the AI chatbot to automate conversations and offer instant help.
  4. 4
    Developers can use the platform to reach out to customers and start conversations.

Pricing Plans

PROFESSIONAL

$56/member/month or $0.05/ticket
Messaging, Help Center, Smart Views, Workflow Management, Automation

AI PREMIUM

$85/member/month or $1.8 per 1000 MAU
AI Bot, Form Automation, Load Balancing, Push Notification, Hotwords, Customized APIs, Dedicated AM

ADD-ON

Contact for Pricing
AI Copilot, Multi-channel Support, Auto Translation, CRM, Context-rich Ticketing, AIHelp Mobile App

LITE (Email Only)

$46/member/month
Email Ticketing, Smart Views, Assignment Automation, New Ticket Automation, Time-Based Automation

STARTUP TEAM

$300/semi-annually
Special support, all functions available, applying & evaluating semi-annually

ILOCALIZE

FREE Trial
Localization Management Platform. On-demand use and payment

Frequently Asked Questions

Q.How do you define a Monthly Active User?

A.A Monthly Active User (MAU) is defined as any unique device that has opened your app during the month.

Q.How does the 21 days trial work?

A.You get 21 days to download and integrate AIHelp in your mobile app. Credit card details are not required until after these 21 days.

Q.How do I pay for a AIHelp plan?

A.You can pay with Visa, MasterCard, or American Express credit cards. SSL encryption and Level 1 PCI Compliance ensure data security.

Q.Can I upgrade my plan at any time?

A.Yes, you can upgrade your plan at any time. The new monthly rate will apply at your next scheduled payment date.

Q.When will I be billed?

A.You'll be charged at the end of your 21-day trial, with renewal dates occurring one month from that time. You'll receive advanced notice before renewal.

Pros & Cons (Reserved)

✓ Pros

  • Improves customer satisfaction with quick and easy resolutions
  • Optimizes in-app operations and automates conversations
  • Provides personalized support when and where customers need it
  • Offers a customizable and scalable support platform
  • Supports multiple platforms and channels

✗ Cons

  • Pricing can vary based on usage and features
  • Requires integration of SDK into apps or websites
  • Effectiveness of AI chatbot depends on training and configuration

Alternatives

No alternatives found.