Mate Direct is an AI-powered WhatsApp assistant that automates business communication and enhances customer engagement through intelligent automation, multi-language support, and seamless integration with tools like Google Sheets. It ensures 24/7 availability, improves response times, and increases efficiency for businesses of all sizes.
Mate Direct offers an AI-powered WhatsApp assistant designed to make business communication smarter and more efficient. It transforms WhatsApp into a powerful business tool with features like multi-language support, automated responses, and seamless integration with other systems. The assistant understands your business, responds quickly, never misses a client, and can be set up in minutes.
A.Our AI Assistant integrates with your WhatsApp account and uses advanced language models to automatically respond to customer inquiries in multiple languages. It maintains context throughout conversations and can access your custom knowledge base for accurate responses.
A.The AI Assistant supports over 98 languages, automatically detecting and responding in the user's preferred language. This includes but is not limited to English, Spanish, French, German, Italian, Portuguese, Russian, Chinese, Japanese, Arabic, and many more regional and local languages.
A.Yes, the AI Assistant can seamlessly integrate with your scheduling system. It can help customers book appointments, join queues, and manage meetings through your preferred scheduling platform. When enabled, the assistant provides a direct booking link and guides customers through the scheduling process.
A.Integration is simple - just provide a shareable link to your Google Sheet in your assistant's settings. The AI will then be able to access and reference this information when responding to customer queries about products, services, or other relevant data.
A.If the AI encounters a query it can't confidently answer, it will politely acknowledge its limitations and offer to escalate the conversation to a human team member. This ensures your customers always receive accurate information.
