tawk.to's Hire Chat Agents service offers 24/7 professional chat support at $1/hour, helping businesses improve customer satisfaction, capture leads, and increase sales. The service is designed for companies needing continuous online presence without hiring full-time staff.
tawk.to's Hire Chat Agents service provides businesses with professionally trained, native-speaking chat agents for just $1/hour. This service aims to free up time, drive more leads, and increase sales by ensuring that website visitors receive prompt and helpful assistance 24/7, 365 days a year. It integrates seamlessly with tawk.to's free live chat software, offering a cost-effective solution for businesses looking to enhance customer experience and capture more leads.
A.Prior to allocating Live Agents to your project, we undertake a full audit of your requirements and any systems or processes we need to put in place to ensure we best represent you and your company. We’ve developed a process to help us collate all the information agents will need to answer the queries of your website’s visitors correctly and efficiently.
A.Many businesses don’t have the staff available to have a representative ready to answer incoming chats at all hours of the day. When you hire our team of highly trained chat agents, your visitors will be able to chat with a real live person when you or your staff are unavailable.
A.Pricing varies depending on the number of hours per week you require. Options range from $1/hour for 24/7 coverage to higher hourly rates for fewer hours per week.
A.During the signup process, you will be asked to provide information about your business. Think of it as FAQs. You tell us what types of questions we can expect from your website visitors and provide the answers to those questions.
A.There will be times when our agents won’t know the answer to a question and we will need more information from you or your team. In these cases, our agents are trained to get the name, email and phone number from the visitor and explain that we will follow up with them as soon as possible regarding their question or issue.
